BigMIND implements a multi-layered security framework that protects data during every stage of its lifecycle: in transit, at rest, in storage, and during administrative operations. The system integrates strong encryption, secure data centers, advanced auditing tools, and compliance-ready controls to deliver enterprise-grade security.
End-to-End Encryption
All data is encrypted using AES-256-bit encryption—the same encryption standard used by governments and financial institutions.
- In transit: Data is protected by SSL/TLS with strong ciphers, perfect forward secrecy, and certificate pinning.
- At rest: Data is encrypted before being stored and remains encrypted throughout its lifecycle.
Secure Infrastructure & Data Centers
BigMIND operates on secure, third-party data centers. These facilities include:
- Biometric access controls
- Secure badges
- 24/7 monitored environments
- Physical and environmental protections
- AWS-managed infrastructure with globally recognized certifications
AWS manages physical and environmental security, while BigMIND controls network, logical, and application-level security.
High Availability & Redundancy
The platform is engineered for 99.999999999% data durability, supported by multiple redundancy layers, load balancing, and automatic failover mechanisms. This ensures that your data remains available even in the event of infrastructure or connectivity failures.
Advanced Network Security
BigMIND employs:
- Network segmentation
- Multiple layers of firewalls and proxies
- IP-restricted access to production systems
- Strict internal access control policies. (Learn more)
These controls significantly minimize the risk of unauthorized access.
Audit Logs & Activity Tracking
Administrators gain full transparency over the system through comprehensive audit logs that track:
- User activity
- Device behavior
- Backup and restore operations
- Admin actions
- Bandwidth usage
- Alerts and system events
This level of visibility supports both internal policy enforcement and external compliance requirements.
Secure Sharing & Access Controls
All shared files are protected with military-grade encryption. Administrators and users can add:
- Password protection to shared links
- Expiration dates
- Role-based access controls
These controls reduce the risk of unauthorized data exposure.
Two-Factor Authentication (2FA)
BigMIND offers an optional but strongly recommended two-factor authentication (2FA) mechanism that provides an additional layer of account access security beyond the password.
Application Lock / Unlock
The “Lock/Unlock” feature of the BigMIND desktop application provides an additional layer of local-machine security by preventing unauthorized access to the backup application and associated data even if someone gains access to the computer.
Remote Restore & Admin Controls
Administrators can remotely retrieve and restore user data without requiring user intervention. Additional administrative controls include:
- Setting PIN codes on client applications
- Restricting unauthorized changes
- Configuring backup policies remotely
Compliance-Ready Security
BigMIND supports compliance with:
- HIPAA / HITECH
- GDPR
- PCI DSS
- Educational and enterprise security standards
BAAs are available for HIPAA-regulated customers, and the platform provides tools to help organizations meet their regulatory obligations.
Business Continuity & Disaster Recovery
BigMIND maintains a comprehensive Business Continuity Plan (BCP) ensuring uninterrupted service. The plan includes procedures for:
- Service recovery
- Infrastructure continuity
- Incident management