Introduction During the initial installation of the BigMIND desktop application on a Windows machine, you will be asked to select the preferred installation language. If you need to switch the language of the BigMIND desktop application after the initial installation, you can easily do so by following these steps. This process will guide you through […]
Category: Other
Support Response Times for Enterprise Customers
Severity Description 0: Business-critical issues, restore issues related to business-critical files. 1: Backup issues, system behavior issues. 2: Installation issues, user creation, visual bugs and glitches.
Refund Policy for BigMIND Products
Introduction This article outlines the refund policy for products purchased from the BigMIND website. BigMIND offers a 30-day money-back guarantee on eligible purchases. However, there are certain exclusions and restrictions that users should be aware of before requesting a refund. Refund Process To request a refund for a BigMIND product, customers need to contact the […]
Granting Full Disk Access to BigMIND on macOS: A Step-by-Step Guide
Introduction To ensure the BigMIND desktop application can effectively back up your files on macOS Catalina or higher, it’s crucial to grant the application full disk access. Without this permission, BigMIND might not be able to access important files and folders on your device. This guide walks you through the steps to allow full disk […]
Add a BigMIND Widget to an iOS Device
Introduction Widgets provide quick access to essential features of an app without having to open it directly. With the BigMIND widget, you can easily monitor and manage your backups on your iPhone or iPad, right from your Home screen or lock screen. This article will guide you through the steps to add the BigMIND widget […]
Create a Shared Folder on a Windows Machine
Introduction Sharing folders between different machines on the same network is a straightforward process that facilitates seamless access to files across multiple devices. This capability is particularly useful in collaborative environments or when transferring data between computers. In this guide, we will walk you through the steps to create a shared folder on a Windows […]
How To Obtain Access and Secret Keys for an Amazon S3 Import Job
To obtain Access and Secret keys for your Amazon S3 import job to BigMIND, you will need to go through the following steps: Log into your AWS account → Go to IAM. From the left side panel, click Users → Add User. In the first step of adding a user, provide a Username under the […]
MS SQL Server Activation
Introduction Before you begin using BigMIND to back up your MS SQL databases, it is crucial to properly configure your MS SQL Server environment. This guide details the steps required to prepare your SQL Server, ensuring smooth integration with BigMIND’s internal plugin for effective database backup and management. MS SQL Server Activation Prior to […]
Schedule Multiple Backups with BigMIND
Introduction BigMIND offers continuous data protection (CDP) through customizable scheduling settings. (Learn more) If you want BigMIND to run at specific times on different days or throughout the year, you can do so by following these steps. How to Set Multiple Schedules for BigMIND Backup Follow the steps here to schedule the backup using the On Schedule option. Press Windows […]
Monthly Backups with BigMIND
Introduction BigMIND offers continuous data protection (CDP) through customizable scheduling settings. (Learn more) Although the default maximum backup frequency is once a week, users can configure it to run monthly using the Windows Task Scheduler. How to Configure BigMIND to run Scheduled Backups Once a Month Follow the steps here to schedule the backup using the On Schedule option. […]