Introduction BigMIND offers continuous data protection (CDP) through customizable scheduling settings. (Learn more) To ensure backups occur as scheduled, the computer must be powered on and not in sleep or hibernation mode. Additionally, the user must be logged into their profile. If these conditions are not met, the backup will be postponed. However, you can […]
Category: Troubleshooting
Error Message: “There is No Pending Server Assigned to this Account. To Add a Server, Please Go to Servers”
Symptoms You get the following error when trying to activate the BigMIND desktop application on a Windows Server platform: “There is No Pending Server Assigned to this Account. To Add a Server, Please Go to Servers.” Cause This message indicates that no server has been added to your BigMIND web console. Resolution Follow the steps here […]
Error Message: “You have Reached your Storage Limit, to Increase Go to Manage Users”
Introduction In BigMIND, administrators can set storage limits for users. When a user hits this limit, backups stop, and the message “You have reached your Storage Limit, to Increase Go to Manage Users” appears. How to Adjust Cloud Storage Limits Sign in to your BigMIND web console as an admin user. From the left-side menu, […]
Error Message: “Oops, Something Unexpected Happened, Check your Internet Connection and Try Again”
Introduction Encountering the “Oops, Something Unexpected Happened. Please check your Internet connection and try again” error indicates that your computer is having trouble communicating with BigMIND servers, or there are missing components. This guide provides steps to troubleshoot and resolve this issue. Check Windows Firewall Or Antivirus Software BigMIND, as a backup software, needs to […]
Error Message: “Failed to Connect to Server. Check your Connection and Firewall Settings”
Introduction Encountering the “Failed to connect to server. Please check your connection and firewall settings” error in BigMIND backup application can be frustrating. This guide will help you troubleshoot and resolve the issue. Verify BigMIND Settings Open BigMIND desktop application. Navigate to Settings. From the left-side panel, click Connection. If using a wireless connection, ensure […]
Manage Temporary File Storage During BigMIND Backup (File Caching)
Introduction Efficiently managing temporary file storage during backup processes is crucial for maintaining optimal system performance and avoiding unnecessary disk space consumption. BigMIND utilizes specific locations on your machine to store these temporary files. Understanding where these files are stored and how to manage their location can help users ensure their system runs smoothly during […]
Repair the .NET Framework on Windows
Introduction The .NET Framework is essential for running many Windows applications, including BigMIND. If you encounter issues with your .NET Framework installation, this guide will help you repair it effectively. How to Repair the Installed .NET Framework Step 1. Download the .NET Framework Setup File Visit the Microsoft Download Center to download the .NET Framework 4.5.2 […]
Synchronize the BigMIND Application
Introduction If you have upgraded your BigMIND account but do not see the changes reflected on the application, follow these steps to update your account information immediately on your desktop and mobile applications. For Windows Desktop Application Open the BigMIND desktop application. Tap the Menu icon in the upper-left corner. Hover over the Tools option […]
Maximizing Backup Efficiency: Tips for Faster BigMIND Backups
Introduction Efficiently backing up your data is crucial, especially when handling large files or initial backups. BigMIND offers several features to optimize backup speed, ensuring minimal resource usage while maintaining data integrity. Here is how to tweak your settings for the best performance. Key Considerations 1. Incremental Backups: BigMIND does incremental backups, making the […]