Change BigMIND Billing Information

Introduction

As a BigMIND subscriber, you have the flexibility to update your payment and billing information through the billing portal associated with your chosen payment method.

Updating Payment Information via 2CheckOut (2CO)

1. Navigate to the 2CheckOut Account Login page.
2. Log in to your 2CO account using either the email address associated with your payment or the order reference number from your latest BigMIND payment receipt. You can find these details in the email confirmation received from the payment portal after successfully completing a payment.

For Google Play Subscribers

If you manage your BigMIND subscription through Google Play, follow Google’s instructions for updating your payment method(s) by clicking here.

For Apple Account Subscribers

If you manage your BigMIND subscription via an Apple account, refer to Apple’s guide for managing payment methods here.

For Stripe Payment Portal Users

If your subscription is managed through Stripe, please contact our Sales team at bigmindsales@genie9.com for assistance with updating your billing details.