Symptoms

When attempting to create a new plan, the partner encounters the following error message:

Plan is already created

Cause

The BigMIND Partners system enforces a restriction that prevents the creation of duplicate plans. Even if the plan is given a different name, it must be unique in its features.

Resolution

Review the features of the plan you are trying to create to ensure its uniqueness. The new plan should have at least one feature that distinguishes it from existing plans. If this is not possible, use the already existing plan.