Description
When installing the BigMIND desktop application, you might see a message indicating that you have reached the maximum number of active backups allowed under your account.
Causes
1. New Machine: Exceeding the subscription limit for active backups.
2. Reinstallation: Uninstalling and reinstalling the BigMIND desktop application, without keeping its settings, treats the machine as new. (Learn more)
3. Hardware/OS Changes: Formatting/replacing the hard drive or reinstalling the OS.
Solutions
Option 1. Archive an existing backup.
Option 2. Delete an existing backup.