If you have forgotten the login password for your BigMIND account, BigMIND allows you to reset it!
How to Reset BigMIND Account Login Password
- Visit the BigMIND’s “Forgot your password” webpage here.
- Enter your BigMIND login email in the blank field, and click the Submit button.
- You will receive an email from no-reply@zoolz.com with a link to reset your password; click on the link.If you do not see the email in your Inbox, please check your Spam folder.
- On the page that opens, enter a new password and confirm it.
Critical! Once the BigMIND login password is updated, and if you have the BigMIND desktop application installed on a computer already, go ahead and right-click the BigMIND agent (Icon) at the system tray (Taskbar) of this computer → Tools → Synchronize Account. This will prompt the BigMIND desktop application to request your updated login credentials. Please provide them to ensure uninterrupted backup.
Cretical! If you have the BigMIND mobile application installed on a smartphone already, go ahead and open the BigMIND app → Tap the Menu icon () at the upper left corner → Settings → Account Info → Sync Account. The BigMIND mobile app will prompt you to sign in again using your new credentials to resume backing up your data.