How can I back up data to Cold Storage?

Method 1: Using the BigMIND Desktop Application

  1. Open the BigMIND desktop application.
  2. From BigMIND’s dashboard, click on Data Selection.
  3. Refer to the Cold Storage tab and add the files/folders that you want to back up to the Cold Storage.
  4. Click the Save icon.

Method 2: From the BigMIND Website

This approach is exclusively accessible within the Business edition of BigMIND.
  1. Sign in to your BigMIND online account as an admin user.
  2. From the left-side menu, click Policies.
  3. Create a new policy, or select to edit an existing one.
  4. Under Cold Storage Data, you can use the Add files/Folders path options to select the data to be backed up to Cold Storage.
  5. Click the Save button to confirm the changes.

 

If I select files to back up to both Cold Storage and Hot Storage, will they be backed up twice?

No, the files will not be backed up twice. Hot Storage takes priority in such cases.

To store data in Cold Storage, ensure it is selected exclusively for Cold Storage within the Data Selection window of the BigMIND desktop application or designated under Cold Storage Data in the backup policy.

 

Can I view what files are backed up in Cold Storage?

  1. Sign in to your BigMIND account.
  2. From the left-side menu, click Discover.
  3. From the Discover page, and under DEVICES & SERVICES, select the computer you want to view its backup.
  4. Browse the backup. BigMIND will show a Snowflake icon on the files that are backed up to Cold Storage.

How can I restore files backed up using Cold Storage?

The process is described in detail in this article.