In case of metered connection, kindly enable backup over metered connections option by following steps below:
Articles Tagged: connection
Troubleshooting Connection Issues
Check your Internet connection Make sure that you have a proper Internet connection on your machine. Check the Settings of your BigMIND desktop software Open your BigMIND desktop software → Settings → Connection → If the Wireless connection (WiFi) option is selected, click on WiFi Safelist, and make sure the All WiFi networks option is selected → Click […]
Customize the backup connection
By default, Zoolz/BigMIND will use any available Internet connection at the upload time. You can customize it to use only certain connection by doing the following:
Error Message: “Failed to Connect to Server. Check your Connection and Firewall Settings”
Introduction Encountering the “Failed to connect to server. Please check your connection and firewall settings” error in BigMIND backup application can be frustrating. This guide will help you troubleshoot and resolve the issue. Verify BigMIND Settings Open BigMIND desktop application. Navigate to Settings. From the left-side panel, click Connection. If using a wireless connection, ensure […]