BigMIND Partners: Change Plan for Account (Upgrade Account)

Introduction As a BigMIND Partner, whether white-labeled or not, you have the ability to manage client accounts directly through the Accounts section of your Partner web console. One of the key tasks in account management is upgrading the account to a higher plan. To do this, it is essential that the new plan is already […]

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BigMIND Partners: Error Message “Plan Is Already Created”

Symptoms When attempting to create a new plan, the partner encounters the following error message: “Plan is already created” Cause The BigMIND Partners system enforces a restriction that prevents the creation of duplicate plans. Even if the plan is given a different name, it must be unique in its features. Resolution Review the features of […]

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BigMIND Partners: Plan vs. License

Introduction As a BigMIND Partner, whether you are utilizing a white-labeled version or not, you have the flexibility to create customized plans and licenses to cater to your client base. Licenses are ideal for partners looking to resell our service. Each license generates a unique number for customer redemption, is valid for one year, and […]

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BigMIND Partners: Create Plan

Introduction As a BigMIND Partner, whether you are utilizing a white-labeled version or not, you have the flexibility to create customized packages tailored to the needs of your business or home end-users. How to Create a Plan 1. Sign in to the Partners web console. 2. On the left-side menu, click Plans. 3. Click the […]

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