SYMPTOMS The BigMIND desktop application fails to authenticate on a Windows Server platform, preventing the application from opening or running. CAUSE This issue typically occurs when the Windows user profile or its associated group is not included in the “Log on as a batch job” local security policy for the workspace server configuration or is […]
Articles Tagged: server
Error Message: “You Do Not have Available Licenses for Server Backup”
Symptoms You get the following error when trying to add a server under your BigMIND web console: “You do not have available licenses for server backup” Cause You have used all the Servers’ seats allocated in your current BigMIND plan. To view how many Server seats your current plan allows, refer to your Upgrade page […]
Error Message: “There is No Pending Server Assigned to this Account. To Add a Server, Please Go to Servers”
Symptoms You get the following error when trying to activate the BigMIND desktop application on a Windows Server platform: “There is No Pending Server Assigned to this Account. To Add a Server, Please Go to Servers.” Cause This message indicates that no server has been added to your BigMIND web console. Resolution Follow the steps here […]
Add a Server to a BigMIND Account
Introduction You can utilize the BigMIND service for backing up data from Windows Servers, provided they fulfill the necessary prerequisites. To back up data from a Windows Server to BigMIND, the server needs to be added to the desired BigMIND account. How to Add a Server to a BigMIND Account Step 1. On the target […]