SYMPTOMS Cannot authenticate Zoolz/BigMIND desktop software on a Windows Server platform. Because of this, Zoolz/BigMIND software is not opening or running. CAUSE This issue arises when the Windows user profile or the group it belongs to is not included in the “Log on as a batch job” local security policy for a workspace server […]
Articles Tagged: server
How to Archive a Server
By archiving a server, its data will stay under your account, and you can restore from that data whenever you need to,
I am receiving: “You do not have available licenses for server backup” message. What should I do?
This message will be shown by the Zoolz desktop client in the following two cases: Case 1: You are a Home user Home users are not allowed to backup Windows servers. This feature is available only for the Business subscribers. For more information about the differences between the Home and the Business subscriptions, please check this […]
Error Message: “There is No Pending Server Assigned to this Account. To Add a Server, Please Go to Servers”
Introduction When trying to activate the BigMIND desktop application on a Windows Server platform, you might encounter the error message: “There is No Pending Server Assigned to this Account. To Add a Server, Please Go to Servers.” This indicates that no server has been added to your BigMIND account. How to add a Server to […]
Adding a Server to a BigMIND Account
Introduction You can utilize the BigMIND service for backing up data from Windows Servers, provided they fulfill the necessary prerequisites. To back up data from a Windows Server to BigMIND, the server needs to be added to the desired BigMIND account. How to Add a Server to a BigMIND Account On the target server, sign […]