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Error Message: “You do not have permission to perform this action. Only Administrator can open this application”

/Troubleshooting and Error Handling /Error Message: “You do not have permission to perform this action. Only Administrator can open this application”

Symptoms

You get the following error when trying to open the BigMIND desktop application on a Windows Server platform:

“You do not have permission to perform this action. Only Administrator can open this application.”

Error

Cause

You are logged in to a Windows user profile other than the Administrator one, under which the BigMIND desktop application was originally installed and activated.

Resolution

Log out of the Windows user profile, and log in to the Administrator one. You will be able to open the BigMIND desktop application from there.

On Windows Server platforms, the BigMIND desktop application can operate and perform scheduled backups even when no user is logged in to the server.

 

Tagged: accountadministratorerrorerrorspermissionstandard

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