Introduction Managing files with long paths can be a challenging task for backup solutions due to limitations in many software systems. However, BigMIND is designed to handle such complexities efficiently. This article explores BigMIND’s compatibility with long-path files and provides best practices to ensure effective backup. Compatibility with Long Path Files The BigMIND desktop application […]
All posts by Robin Scott
BigMIND’s Global Settings
Introduction BigMIND allows the account administrator to configure global settings that apply to all data, machines, and users within the account. These settings include: Retention Settings Client Storage Alerts Settings Emails Language Retention Settings BigMIND offers robust backup features, including the following: Incremental backup with versioning. The deleted files are kept in the cloud. […]
Generating Advanced Debugging Logs for BigMIND on a Smartphone
Introduction For troubleshooting purposes, Technical Support may ask for trace/debugging logs of the BigMIND mobile application. Please note that these logs do not contain any passwords or personal information. For Android Devices Make sure the BigMIND app on the smartphone is up to date. Open the BigMIND app. Tap the Menu icon () at the […]
Generating Advanced Debugging Logs for BigMIND on macOS Machine
Introduction For troubleshooting purposes, Technical Support may ask for trace/debugging logs of the BigMIND desktop application. Please note that these logs do not contain any passwords or personal information. Method 1: Terminal Logs Quit the BigMIND application by clicking BigMIND and/or BigMIND Restore icon(s) at the menu (top) bar → Quit. Ensure that all BigMIND […]
Managing Files in Cold Storage with BigMIND
How to Back Up Data to ❆Cold Storage Method 1: Using the BigMIND Desktop Application Open the BigMIND desktop application. From BigMIND’s dashboard, click on Data Selection. Refer to the Cold Storage tab and add the files/folders that you want to back up to the Cold Storage. Click the Save icon. Method 2: From the BigMIND […]
Delete a BigMIND Backup
Introduction With BigMIND, deleting a backup involves discontinuing the backup process for a specific device (such as a computer, server, or smartphone), without retaining the backed-up data from that device on the cloud. How to Delete a Computer’s Backup Sign in to the BigMIND web console where the desired backup is stored. Make sure to […]
Policy Control Options in BigMIND
Policy Definition BigMIND policies provide a centralized means for account administrators to manage all backup operations for users within the account via the BigMIND website. This approach prevents users from directly controlling backup settings through the BigMIND desktop application installed on their computers and servers. Policy Advantages 1. Centralized Management: BigMIND policies offer a centralized […]
Lock and Unlock the BigMIND Desktop Application
Introduction You can secure access to the BigMIND desktop application by setting a passcode. Once enabled, the application will prompt for this passcode whenever you try to open, uninstall, or restore data. Enable/Disable the Lock via the BigMIND Desktop Application 1. Open the BigMIND desktop application and click on the Settings button. 2. In […]
BigMIND Partners: End-User Backup-Failed Files
Introduction Occasionally, files may not back up to the Cloud successfully due to various issues. Understanding how to identify and address these failed backups is crucial for maintaining the integrity of your end-user’s data. This guide will help you navigate the “Failed Backed Up Files” report to diagnose and resolve backup issues effectively. How to […]
Failed Backed Up Files Report in BigMIND
Introduction Occasionally, files may not back up to the Cloud successfully due to various issues. Understanding how to identify and address these failed backups is crucial for maintaining the integrity of your data. This guide will help you navigate the BigMIND “Failed Backed Up Files” report to diagnose and resolve backup issues effectively. Details […]