Error Message: “Cloud Backup detected that your computer has missing or corrupt dependencies/prerequisites”

SYMPTOMS Installing the BigMIND desktop application on Windows platforms fails with errors such as: “Cloud Backup detected that your computer has missing or corrupt dependencies” “Failed to install prerequisites”   CAUSE This issue occurs because something is preventing the setup file from downloading and/or installing the necessary components for the backup service.   RESOLUTION A. […]

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Controlling User Permissions in BigMIND

Introduction In the Business edition of BigNIND, the account administrators have the flexibility to assign varying permissions to the users added to the BigMIND account, tailored to their requirements. Search Permissions BigMIND offers three categories of search permissions Backup & Search: Users with this permission can set up backups by installing the BigMIND desktop application […]

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System Requirements for BigMIND: Desktop, Website, and Mobile Platforms

Introduction To ensure optimal performance and compatibility when using BigMIND on various platforms, it’s essential to meet the specified system requirements. Below, you’ll find the detailed requirements for running BigMIND on Windows, macOS, the web, and mobile devices. Whether you’re using the desktop application, accessing the website, or using the mobile app, ensuring your system […]

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Granting Full Disk Access to BigMIND on macOS: A Step-by-Step Guide

Introduction To ensure the BigMIND desktop application can effectively back up your files on macOS Catalina or higher, it’s crucial to grant the application full disk access. Without this permission, BigMIND might not be able to access important files and folders on your device. This guide walks you through the steps to allow full disk […]

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BigMIND Partners: Push Updates to End-Users

Introduction As a BigMIND partner, ensuring that your end-users are always using the latest version of the desktop backup application is critical for their data protection and performance. It is your responsibility, as their service provider, to promptly push updates for both Windows and macOS versions of the application as soon as you are notified […]

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Zoolz Deep Freeze™

What is Deep Freeze? Zoolz Deep Freeze™ is the latest technological breakthrough from Zoolz Cloud Backup, created to offer large amounts of storage at the lowest possible prices. Deep Freeze is made possible via Amazon’s S3 Glacier technology. Zoolz, through its collective decade-long experience in Cloud backup, has adapted and configured the technology even further […]

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Understanding Hot vs. Cold Storage in BigMIND: Key Differences Explained

Introduction In the realm of data management, storage solutions are categorized based on their access frequency and retrieval needs. BigMIND offers two primary types of storage—Hot Storage and ❆Cold Storage—each designed to address different requirements for data accessibility and cost-efficiency. Understanding the distinctions between these storage types is crucial for optimizing your data management strategy […]

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BigMIND vs. Zoolz: Key Differences

Introduction When deciding between BigMIND and Zoolz, it’s essential to understand the key differences that define these two cloud storage solutions. Both platforms are designed to offer secure and reliable data management, but they cater to distinct needs and use cases. Whether you’re an individual seeking backup for personal data or a business aiming to […]

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Comparing BigMIND Business and Home Subscriptions: Key Differences Explained

Introduction BigMIND offers two main subscription plans: Business and Home. These plans are tailored to meet the distinct needs of businesses and individual users. Below is a comparison of the features and benefits associated with each plan. BigMIND Business Subscription Designed for Enterprises: Ideal for organizations requiring robust data management solutions. Advanced Admin Controls: Includes […]

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