Introduction BigMIND is available for smartphones (Android and iOS), providing a robust solution for backing up data, browsing backed-up content, and restoring data across devices. In this article, the following topics are covered: How to Get the BigMIND Mobile App New User or Existing User? Protecting Multiple Devices Backup Everything How To Restore Files? Connecting […]
All posts by Robin Scott
BigMIND Partners: Creating Trial Accounts
Introduction The BigMIND Partners system empowers you to offer free trial accounts to your end users (Clients) with ease. By utilizing the pre-configured Free Trial plan, you can quickly set up accounts for users to explore and experience the services provided. This guide outlines the key rules and specifications of the Free Trial plan and […]
Activating BigMIND Account with a License Key
Introduction This article provides a step-by-step guide on how to activate your BigMIND account using a license key. Whether you are a new user or already have a trial account, follow the appropriate instructions below to ensure your BigMIND account is set up and ready for use. For New Users Without a BigMIND Account Go […]
Manage Connections to the BigMIND Account
Introduction Administrators managing a BigMIND account have the ability to control and customize connection settings to ensure secure and appropriate access for users. By configuring these settings, administrators can regulate who can connect to the BigMIND account through the desktop software or website, based on specific access requirements. The following steps outline how to manage […]
Restore Data from the Hybrid+ Backup
Introduction To initiate a data restore operation, you will need to utilize the BigMIND Restore desktop application. How to Restore Data from the Hybrid+ Backup Ensure that the Hybrid+ drive is connected to your machine. Open the BigMIND desktop application and click on Restore. This will open the BigMIND Restore application. Click the Files button. […]
Manually Uploading Files and Folders to BigMIND Cloud Drive
Introduction While BigMIND conducts automatic backups through its desktop and mobile applications installed on computers, servers, and smartphones, it also offers a Cloud Drive folder. This feature enables users to manually upload selected files and folders to the Cloud from any machine, regardless of whether the BigMIND application is installed on it or not. How […]
Understanding Protection Levels in the BigMIND Desktop Application
Introduction When you launch the BigMIND desktop application, you will notice a colored bar representing the Protection Level of your machine. This bar provides a quick visual overview of your backup status. Protection Level Indication Indicates that the number of files in the Pending list on this machine is less than 10% of the […]
Troubleshooting Connection Issues with BigMIND
Introduction Connection issues can arise for various reasons, affecting the smooth operation of BigMIND. Whether the issue is related to network configuration, firewall settings, or specific device problems, troubleshooting these connection issues efficiently is essential to maintaining consistent access to BigMIND services. This guide provides steps to identify and resolve common connection-related problems. Verify […]
Error Message: “You Do Not have Available Licenses for Server Backup”
Symptoms You get the following error when trying to add a server under your BigMIND web console: “You do not have available licenses for server backup” Cause You have used all the Servers’ seats allocated in your current BigMIND plan. To view how many Server seats your current plan allows, refer to your Upgrade page […]
BigMIND Partners: Reporting System
Introduction As a BigMIND Partner, whether your account is white-labeled or not, staying informed about your clients’ backup activities and storage status is crucial. BigMIND offers a convenient feature that allows you to receive periodic summary reports directly via email. These reports keep you up-to-date with important information about backup activities, alerts, and storage notifications, […]