Introduction As a white-labeled partner, you have the opportunity to enhance your brand’s visibility by utilizing a customizable mobile app that aligns with your company’s identity. The Cosmic Cloud app, available for both Android and iOS, offers a base platform that you can personalize with your branding elements. This allows your clients to interact with […]
All posts by Robin Scott
BigMIND Partners: Change Plan for Account (Upgrade Account)
Introduction As a BigMIND Partner, whether white-labeled or not, you have the ability to manage client accounts directly through the Accounts section of your Partner web console. One of the key tasks in account management is upgrading the account to a higher plan. To do this, it is essential that the new plan is already […]
Add a BigMIND Widget to an iOS Device
Introduction Widgets provide quick access to essential features of an app without having to open it directly. With the BigMIND widget, you can easily monitor and manage your backups on your iPhone or iPad, right from your Home screen or lock screen. This article will guide you through the steps to add the BigMIND widget […]
Import Files From GCloud Backup To BigMIND
Introduction BigMIND and GCloud Backup are premium cloud backup services offered by Genie9, designed to safeguard your digital assets. For users leveraging the GCloud Backup service to back up data from their smartphones, there is an added benefit: the ability to import GCloud backups into your BigMIND account. This integration allows for centralized management and […]
View and Restore Deleted Files
Introduction Protecting your files is essential, and using a cloud backup service like BigMIND ensures peace of mind. If files are deleted from your local machine, they are not lost; they are marked as Deleted Files in your cloud backup. BigMIND prevents file loss even when files are removed from your computer. BigMIND will not […]
Create a Shared Folder on a Windows Machine
Introduction Sharing folders between different machines on the same network is a straightforward process that facilitates seamless access to files across multiple devices. This capability is particularly useful in collaborative environments or when transferring data between computers. In this guide, we will walk you through the steps to create a shared folder on a Windows […]
Suspend a BigMIND Backup
Introduction If you need to temporarily stop backing up a device, suspending it is the best option. Suspending acts like a pause on the backup process from the server side, without removing the device from your BigMIND online account. This means the device remains registered, and the BigMIND application will halt the backup until you […]
How To Obtain Access and Secret Keys for an Amazon S3 Import Job
To obtain Access and Secret keys for your Amazon S3 import job to BigMIND, you will need to go through the following steps: Log into your AWS account → Go to IAM. From the left side panel, click Users → Add User. In the first step of adding a user, provide a Username under the […]
Import Files from Amazon S3 into BigMIND
Introduction BigMIND offers the capability to import files directly from an Amazon S3 bucket. How to Import Files from an Amazon S3 Bucket Sign in to your BigMIND web console. From the left-side menu, click Discover. On the left-side panel of the Discover Data page, click Add Service. In the pop-up box, go to the […]
The “No-BigMIND Zone” Folder: Selective Backup Exclusions
Introduction When BigMIND desktop application is installed on a Windows machine, a folder named No-BigMIND Zone is created on the desktop. This folder allows users to exclude specific files or folders from being backed up. By dragging and dropping items into this folder, the BigMIND desktop application will skip these during the backup process, even […]