Introduction BigMIND offers a robust reporting system that equips account administrators with essential reports to monitor backup activities effectively. The main reports include: Smart Reports Billing Alerts Client Locator Bandwidth Usage Deployment Activity Stream Devices Build Info Failed Backed Up Files How to Configure Report Settings Log in to your BigMIND web console as an […]
All posts by Robin Scott
Share and Unshare Files and Folders with BigMIND
Introduction BigMIND provides a straightforward and efficient way to share files and folders with others, regardless of whether those recipients are BigMIND users or not. This guide will cover how to share files and folders, as well as how to unshare links when they are no longer needed. Sharing Files and Folders Sign in to […]
Exploring BigMIND’s Discover Page: A Comprehensive Guide
Introduction Welcome to BigMIND’s Discover page, where navigating and managing your backed-up data becomes effortless and insightful. This comprehensive guide will walk you through the myriad features and functionalities of BigMIND’s Discover Page, empowering you to explore, organize, and interact with your stored content like never before. By signing into your BigMIND web console and […]
Supported File Types for Viewing and Streaming on BigMIND: Photos, Videos, Audio, Documents, and OCR Capabilities
Introduction BigMIND offers robust backup solutions that accommodate files of any extension, ensuring your data is protected and accessible wherever you are. However, not all files are just stored—they’re made interactive. Through advanced transcoding and indexing technologies, BigMIND enhances your experience by enabling seamless viewing, streaming, and searching capabilities across various file types. In this […]
Introduction to Cold Storage
Exploring Cold Storage with BigMIND: A Comprehensive Guide Cold storage is a fundamental concept within the BigMIND ecosystem, serving as a cornerstone for efficient data management strategies. In this detailed exploration, we delve into the intricacies of cold storage, examining its mechanisms, types, advantages, and applications within the context of BigMIND’s innovative platform. Understanding Cold […]
Two Factor Authentication (2FA) with BigMIND
Introduction Two-Factor Authentication (2FA) is an optional yet strongly recommended security measure. Once activated, BigMIND requires a six-digit security code alongside your login password each time you access your account via a web browser. How to Enable Two Factor Authentication To enable the Two Factor Authentication for your BigMIND account, here is what you need to do: Sign […]
Manage Administrator Privileges with BigMIND
Introduction Each BigMIND account includes at least one super administrator, who has the ability to promote standard users to administrators as needed. This article provides guidance on how super administrators can manage the administrative privileges of other users. How to Manage Administrator Privileges Sign in to your BigMIND web console as an admin user. Click […]
Error Message: “You do not have permission to perform this action. Only Administrator can open this application”
Symptoms You get the following error when trying to open the BigMIND desktop application on a Windows Server platform: “You do not have permission to perform this action. Only Administrator can open this application.” Cause You are logged in to a Windows user profile other than the Administrator one, under which the BigMIND desktop application […]
Maximizing BigMIND Restore Efficiency: Enhancing Restore Speed in BigMIND
Introduction Restoring your data efficiently and quickly is crucial for minimizing downtime and maintaining productivity. Below are several strategies to enhance the speed of your restore operations with BigMIND. Optimizing Restore Speed 1. Upgrade Your Network A robust and fast network connection is essential for optimal restore speeds. Consider the following steps to enhance your […]
Error Message: “You have Reached the Maximum Number of Computers that can be Added under this User”
Description When installing the BigMIND desktop application, you might see a message indicating that you have reached the maximum number of active backups allowed under your account. Causes 1. New Machine: Exceeding the subscription limit for active backups. 2. Reinstallation: Uninstalling and reinstalling the BigMIND desktop application, without keeping its settings, treats the machine as […]