Remote Restore with BigMIND

Introduction

BigMIND provides users with the capability to initiate a data restoration request remotely from any machine through the BigMIND website. This feature streamlines the data recovery process, allowing administrators to restore data without needing physical access to the user’s device.

How to Initiate Remote Restore Request

1. Sign in

2. Navigate to Discover

  • From the left-side menu, click Discover.

3. Select User

  • Click the Actions icon  located at the upper-right corner of the left-side panel.
  • Choose the Change User option.
  • In the Change User dialog box, select the user whose data you want to restore and click OK.

4. Select Device

  • If the selected user has multiple devices backed up, choose the specific device from the left-side panel to view its data.

5. Choose Data to Restore

  • Select the data you wish to restore.
  • Right-click on the selected data and choose the Remote Restore option.

6. Configure Restore Options

  • In the Remote Restore Options dialog box, specify the restore location from the available options. The BigMIND desktop application should be installed and updated on the Target Computer.
  • Optionally, enable multi-threaded download, specify the date range for the restore, and decide if the restored files should overwrite the original files.
  • Adjust these settings as needed and click OK.

7. Initiate Restore

  • After approximately 15 minutes, the BigMIND Restore desktop application will open on the selected Target Computer, and the restore process will begin.
Make sure the power settings on the Target Computer are correctly configured to avoid any interruptions. Refrain from logging out of the user profile there, restarting, or shutting down that computer throughout the entire restoration duration.
Restoration from Cold Storage requires 3-12 hours to commence.

By following these steps, administrators can efficiently manage data restoration tasks, ensuring minimal downtime and data loss.

 

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