View and Restore Deleted Files

Introduction

Protecting your files is essential, and using a cloud backup service like BigMIND ensures peace of mind. If files are deleted from your local machine, they are not lost; they are marked as Deleted Files in your cloud backup.

BigMIND prevents file loss even when files are removed from your computer. BigMIND will not automatically delete these files from the cloud. When files are deleted from your local machine, they remain in your cloud backup, marked as Deleted Files. This guide will help you view and restore these files using the BigMIND website and desktop application.

 

Restore Deleted Files via “BigMIND Restore” Desktop Application

Before starting the restoration process with the BigMIND Restore desktop application, make sure your computer’s power settings are correctly configured to avoid any interruptions. Refrain from logging out of your user profile, restarting, or shutting down your device throughout the entire restoration duration.
Restoration from ❆Cold Storage requires 3-12 hours to commence.

 

Step 1. Open your BigMIND desktop application and click the Restore button. This will launch the BigMIND Restore application.

If the BigMIND desktop application is not installed on your machine, please refer to this article and follow the steps provided.

Step 2. In the opened BigMIND Restore window, click the Files button.

Step 3. Use the Computer Name drop-down menu to select the computer that you want to restore from its backup.

Step 4. Enable the Show/Restore deleted files option to display all cloud data, including Deleted Files.

Step 5. Choose the desired data from the left-side panel and transfer it to the right-side panel using the Add icon. Once selected, proceed by clicking the Next button.

Data that is backed up to ❆Cold Storage will be in a designated folder named ❆Cold Storage. You can click on that folder to go inside it.

Step 6. Specify the restore options before clicking the Next button to proceed.

During this restoration process, it is vital to maintain uninterrupted operation of your machine—avoid turning it off, logging out of your user profile, or activating sleep mode. Once files are ready and accessible, the download commences automatically. You may minimize or close the BigMIND Restore window without affecting the restoration progress.

 

Download Deleted Files from the BigMIND Web Console

Step 1. Sign in to your BigMIND web console.

Step 2. From the left-side menu, click Discover.

Step 3. From the Discover Data page, under the DEVICES & SERVICES section on the left-side panel, select the device/service that you want to restore files from.

Step 4. By default, all your backed-up files will be shown in front of you, including the Deleted Files. Those Deleted Files will be shown in red color.

Step 5. To toggle the visibility of Deleted Files, click the Actions icon () and choose Include Deleted Files. To show only Deleted Files, select Show only deleted files.

Step 6. You can download those files directly from there.

When downloading files from Hot Storage, BigMIND will begin the download immediately.
When downloading files from ❆Cold Storage, BigMIND will inform you that the data is being prepared. Within 3 to 12 hours, you will receive an email containing a link to access your files. Be sure to monitor your Inbox (and Spam folder).
For media files (photos, videos, or audio) stored in ❆Cold Storage, a pop-up will prompt you to choose between downloading the original or an optimized version. Opting for the optimized version allows for an immediate download with reduced quality, bypassing the 3-12 hour wait for the original file.

Tagged: