Introduction For troubleshooting purposes, Technical Support may ask for trace/debugging logs of the BigMIND desktop application. Please note that these logs do not contain any passwords or personal information. Method 1 Open the BigMIND desktop application and click the Settings button. From the left-side panel of the Settings window, click on Preferences. Refer to the […]
All posts by Robin Scott
BigMIND Partners: Add Account
Introduction As a BigMIND Partner, you have the capability to create accounts for clients who wish to use your cloud backup service. This flexibility applies whether you are utilizing a white-labeled version or not. How to Add an Account 1. Sign in to the Partners web console. 2. On the left-side menu, click Accounts. 3. Click […]
BigMIND Partners: Create Plan
Introduction As a BigMIND Partner, whether you are utilizing a white-labeled version or not, you have the flexibility to create customized packages tailored to the needs of your business or home end-users. How to Create a Plan 1. Sign in to the Partners web console. 2. On the left-side menu, click Plans. 3. Click the […]
BigMIND Partners: Top-Up Account
Introduction We have streamlined the process of adding funds to your Partner account for maximum flexibility and speed. Introducing our new top-up model ensures that you only pay for what you use, with added incentives as you increase your top-ups. How to Top Up your Partner Account Sign in to the Partners web console. On […]
Integrate Your Cloud Storage with BigMIND (SaaS Backup)
Introduction Now, you can consolidate all your critical data into a single, accessible repository, simplifying retrieval, search, and sharing. Connecting Other Cloud Storage with BigMIND Sign in to your BigMIND web console. From the left-side menu, click Discover. From the left-side panel of the Discover Data page, click on the Add Service option. In the pop-up […]
Customizing Backup Connections in BigMIND
Introduction By default, BigMIND utilizes any available Internet connection during data upload. However, you can customize it to use specific connections only. How to Customize the Backup Connection Method 1: Using the BigMIND Desktop Application Open the BigMIND desktop application. Click on Settings. Select the Connection option from the left-side menu. Choose the type of connection you prefer BigMIND […]
Object Recognition with BigMIND (Things)
Definition A.I. Things refers to Artificial Intelligence Things. When you upload a photo to your BigMIND account, the BigMIND A.I. engine analyzes and identifies the objects within the image, adding them as searchable content. This allows you to search using phrases to find all related photos quickly. How to View and Search Your Things Log […]
Understanding BigMIND Upload and Download Limitations
Introduction BigMIND offers robust data backup solutions without imposing strict limitations on upload and download processes. This article provides an in-depth look at the guidelines and considerations users should be aware of to optimize their backup and restoration activities. While BigMIND does not restrict individual file sizes or throttle upload speeds, there are specific guidelines […]
The Audit Report in BigMIND
Introduction BigMIND offers comprehensive audit capabilities, allowing the account administrator to track and review actions taken within the system or on devices where the BigMIND application is installed. This feature helps ensure transparency and accountability by keeping detailed records of various activities. Detailed Actions Logged by BigMIND BigMIND logs a wide range of actions, including: […]
Reports and Statistics with BigMIND
Introduction BigMIND offers a robust reporting system that equips account administrators with essential reports to monitor backup activities effectively. The main reports include: Smart Reports Billing Alerts Client Locator Bandwidth Usage Deployment Activity Stream Devices Build Info Failed Backed Up Files How to Configure Report Settings Log in to your BigMIND web console as an […]