Two Factor Authentication (2FA) with BigMIND

Introduction

Two-Factor Authentication (2FA) is an optional yet strongly recommended security measure. Once activated, BigMIND requires a six-digit security code alongside your login password each time you access your account via a web browser.

How to Enable Two Factor Authentication

To enable the Two Factor Authentication for your BigMIND account, here is what you need to do:

1. Sign into your BigMIND web console as an admin user.
2. Click your username at the top-right corner, then select Account Settings.
   
3. In the Account Settings page, navigate to the TWO FACTOR AUTHENTICATION section. Check the box to enable 2FA. A barcode will appear.
4. Install a compatible app on your mobile device that supports the Time-based One-Time Password (TOTP) protocol, such as:
   • Google Authenticator (Android/iPhone/BlackBerry)
   • Duo Mobile (Android/iPhone)
   • Amazon AWS MFA (Android)
   • Authenticator (Windows Phone 7)
5. Open the app you installed in step #4 above, scan the barcode displayed in your BigMIND account.
6. The app will generate a six-digit security code. Enter this code in the Code field under TWO FACTOR AUTHENTICATION in your BigMIND account settings, then click Save.

Now, Two-Factor Authentication is enabled for your BigMIND account. Each login attempt will prompt for the six-digit code generated by your authenticator app, enhancing the security of your account.

How to Disable Two Factor Authentication

1. Sign into your BigMIND web console as an admin user.You should provide the six-digit code generated by your authenticator app.
2. Click your username at the top-right corner, then select Account Settings.
   
3. In the Account Settings page, navigate to the TWO FACTOR AUTHENTICATION section. Uncheck the box to enable 2FA.
4. Click Save.