Introduction

With BigMIND, you can securely back up your valuable data to the Cloud, ensuring its protection from malware that might affect your local files.

BigMIND’s implementation of incremental backups and the storage of multiple file versions allows users to restore files to previous, uninfected states. This functionality is especially beneficial when dealing with malware-compromised files.

This article guides you through the process of recovering and restoring the unaffected versions of your files from your BigMIND backup.

How to Restore Unaffected Versions of Files

Before starting the restoration process with the BigMIND Restore desktop application, make sure your computer’s power settings are correctly configured to avoid any interruptions. Refrain from logging out of your user profile, restarting, or shutting down your device throughout the entire restoration duration.
Restoration from Cold Storage requires 3-12 hours to commence.
  1. Open your BigMIND desktop application and click the Restore button. This will launch the BigMIND Restore application.
    If the BigMIND desktop application is not installed on your machine, please refer to this article and follow the steps provided.
  2. In the opened BigMIND Restore window, click the Files button.
  3. Use the Computer Name drop-down menu to select the computer that you want to restore from its backup.
  4. Start browsing the data on the left-side panel. You may need to enable the Show/Restore Deleted Files option if you need to see the Deleted Files there.
  5. From under the Restore Location, select the Restore to an alternative location, and browse for any alternative location you prefer restoring to it.
  6. From under the Restore date range, enable the Restore files within the specified date range → Select the Use Backup Date → Un-check the From option (No need for it) → Check the To option, and set the date to be from before the malware attack.
  7. Click the Next icon to start the restore process.

During this restoration process, it is vital to maintain uninterrupted operation of your machine—avoid turning it off, logging out of your user profile, or activating sleep mode. Once files are ready and accessible, the download commences automatically. You may minimize or close the BigMIND Restore window without affecting the restoration progress.